What is the Identification Card?
How do I get my Identification Card?
Where Can I use my Identification Card?
What Happens if I lose my Identification Card?
How do I care for my Identification Card?
What is Off Campus Solutions?

What is the Identification Card?

The Identification Card (ID) is your official university identification. You will need to carry it with you at all times on campus and be presented upon request to university officials. The card is non-transferable. By using this card, you agree to all terms and conditions in effect at the time of its use. You are responsible for bringing your ID back with you each semester. Your ID is the property of Shenandoah University and will be given to the Enrollment Management & Student Success office upon request, withdrawal, or graduation from the university.

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How do I get my Identification Card?

Identification cards are issued during orientation for new students. If you do not receive your card during this time, you will need to go to the Auxiliary Services Office in the Wilkins Administration Building (ground floor) or call 540.665.5571 for an appointment.

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Where can I use my Identification Card?

Currently, the ID is used in the residence halls, all Sodexo operated dining locations and select local restaurants participating in the Off Campus Solutions program, as well as the main campus bookstore and the Health Professions bookstore.

Hornet Dollars /strong>- Additional monies for food can be added to an ID. The money will be set up on your card as a declining balance and can be used in any of the Sodexo operated dining locations on campus and select local restaurants participating in the Off Campus Solutions program. Any balance remaining will transfer to the next semester or school year.

There are three easy ways to add addtional money for food:

  1. Online at: www.ShenandoahFlex.com (Note: Monies added from this website are Hornet dollars for food and carry from semester to semester).
  2. In person at the Business Office located in the Wilkins Administration Building.
  3. Call the Business Office at 540-665-4514 to make payment with a credit card.

Residence Halls - Residence halls will be locked around the clock, seven days a week throughout the semester. Students will need to use their ID to gain access through the main entrance of their residence hall. Simply pass your card through the card reader and the door will unlock. If you do not have your ID with you, you must call the R.A. on duty or security at 540.678.4444. Remember: Do not prop doors open or use the side doors, they are alarmed.

Dining Hall - Students who have signed up for meal plans must present their ID to the dining room attendant for access to food service. Your card will be passed through the card reader and the meal deducted from your meal plan allowance.

Library - Students, faculty and staff will need to present their ID to check-out books and other materials from the library on main campus as well as the Health Professions library.

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What happens if I lose my Identification Card?

Lost cards should be reported immediately to the Auxiliary Services Office. You will be charged a $10 replacement fee, which should be paid in the Business Office. Please bring your receipt to the Auxiliary Services Office on the ground floor of the Wilkins Administration Building where you will be issued a new card. For safety reasons, your old card will be deactivated.

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How do I care for my Identification Card?

Because new Identification Cards are not issued each semester, please treat your with care. Do not bend, wash, or let others use the card. If you lose your card, if it stops working in the readers and appears to be abused, you will be charged a $10 replacement fee for a new one.

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What is Off Campus Solutions?

This is a program set up for additional off campus meal options. You can use your Flex/Hornet dollars to purchase food and non-alcoholic beverages at the following locations:

  • Chili's Grill & Bar - 200 Featherbed Ln., Winchester, VA 22601
  • Chipotle - 2012 S. Pleasant Valley Rd., Winchester, VA 22601
  • IHOP - 170 Front Royal Pike, Winchester, VA 22602
  • Jimmy John's - 2033 S. Pleasant Valley Rd., Winchester, VA 22601
  • Sheetz - 601 Millwood Ave., Winchester, VA 22601
  • Throx Market - 1016 Millwood Pike, Winchester, VA 22601

Please note that this information is subject to change.

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Restaurants and Businesses that Offer a Discount to SU Students


  • Brewbakers - 168 N. Loudoun St.
  • Cantina D’Italia - 242 Millwood Ave.
  • Chop Stick Café - 202 E. Piccadilly St.
  • Cork Street Tavern - 8 W. Cork St.
  • The Dancing Goat - 103 E. Piccadilly St.
  •  Giovanni’s - 21 N. Loudoun St.
  • Village Market & Bistro - 2 S. Loudoun St.
  • Village Square - 103 N. Loudoun St.
  • Milano’s - 107 W. Boscawen St.
  • Patsy’s Pastry Pizza - 158 N. Loudoun St.


  • Bangz Salon - 14 S. Loudoun St.
  • Beyond the Fringe - 137 S. Loudoun St.
  • Dharma Studio - 142 N. Loudoun St.
  • Door Mouse and E&L Hobbies - 116 N. Loudoun St.
  • Eugene B. Smith Gallery - 25 N. Loudoun St.
  • Fashion Worthy - 27 N. Loudoun St.
  • Full Frame Photography - 125 S. Loudoun St.
  • Handworks Gallery - 150 N. Loudoun St.
  • Imagination Gallery - 33 S. Loudoun St.
  • Incredible Flying Objects - 111 N. Loudoun St.
  • Kimberly’s - 135 N. Braddock St.
  • Make Nest Interiors - 11 N. Loudoun St.
  • Murphy Beverage Co. - 167 N. Loudoun St.
  • Nourish - 20 S. Braddock St.
  • Old Court House Civil War Museum - 20 N. Loudoun St.
  • Old Town General Store - 106 S. Loudoun St.
  • Old Town Computer Services & Repairs - 33 S. Loudoun St.
  • Once Upon a Find - 48 S. Loudound St.
  • Photography by Westervelt - 15 W. Boscawen St.
  • Polka Dot Pot - 7 N. Loudoun St.
  • Posh Pets - 16 S. Loudoun St.
  • Potomac Bead Company - 115 N. Loudoun St.
  • Remember Yourself Massage - 18 S. Braddock St.
  • Sanaa Gallery and Gifts - 9 N. Loudoun St. Ste. 104
  • Scarpa Alta - 10 S. Loudoun St.
  • Second Skin - 4 S. Loudoun St.
  • Simply Charming - 28 W. Piccadilly St.
  • Sumauj Spa - 103 E. Piccadilly St.
  • Winchester Book Gallery - 185 N. Loudoun St.
  • Winchester-Frederick County Historical Society (George Washington's Office - museum, Stonewall Jackson's Headquarters) - 32 W. Cork St.

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